President & CEO
Represents industry views & interests before state legislative & regulatory agencies. Coordinates with officers, the board of directors and contract lobbyist. Serves as industry spokesperson and coordinates with American Hotel & Lodging Association on federal issues and events. Also serves as President & CEO for the Oklahoma Restaurant Association.
Chief Strategy Officer
Manages OH&LA Board of Director communications, activities and maintains corporate documents. Directs all association meetings, events, and partnerships. Also serves as the first point of contact as state partner for the American Hotel & Lodging Association (AH&LA) and serves as Chief Strategy Officer for the Oklahoma Restaurant Association.
Chief Financial Officer
Responsible for fiscal management of the association, directs staff activities, office operations, and communicates with officers, board members and contract lobbyist as needed. Also serves as CEO for the Oklahoma Travel Industry Association.
|Elizabeth "Bety" Balderas
Maintains all records for Sonic ServSafe classes and coordinates Alcohol Compliance Education “ACE” training classes.
Manager, Training & Accounting
Manages all ServSafe sanitation training classes and other educational training opportunities and materials. Also manages accounts receivable.
Manages association graphic design needs, as well as the OH&LA Vendor Expo including convention booth sales, logistics, and exhibitor relations. Also serves as Director, Convention of the Oklahoma Restaurant Convention & Expo.
Primary contact for the industry as it relates to member enrollment, retention, research and discount program enrollment, as well as Alcohol Compliance Training and regulatory and operational research for members. Directs activities surrounding the development of preferred member programs.
Manager, Meetings & Events
Primary member contact for event registration. Manages details involved with planning association meetings and events. Coordinates activities for the Oklahoma Chapter of Women in Lodging (OKWIL).
Manager, Industry Communications
Initiates and manages all industry communications including OH&LA publications, web, public relations, and advertising.
Director, Education & Student Programs
Directs Hospitality Student programs including Hospitality Tourism Management Program and ProStart, nationally recognized culinary and hospitality certifications in high schools and technology centers within the state, as well as OSU HRAD. Works to provide job placement and mentoring activities within the industry. Is the primary point of contact for activities involving the Oklahoma Hospitality Foundation.
Represents industry issues at the state capitol and state agencies.
Director, Member Care
Manages member fulfillment including member and non-member databases, dues billings and collection, retention programs, research and endorsed partner relations.
|Help Desk Coordinator
Responsibilities include answering phones, member communication, entry-level bookkeeping, and data entry.